v1.4.0 -- Workspaces and free tier

v1.4.0 makes Configly multi-user. Your account is now a workspace with Owner, Admin and Member roles, email invites, and no cap on how many people you add, on any plan. It also adds a free plan that does not expire: reading and analysing your Zendesk configuration is free, and writing back to Zendesk is paid. A trial that ends without payment now moves to that free plan instead of going read-only.

New:

Workspaces -- invite people into your Configly account and give each of them a role. Owners manage billing and can transfer ownership. Admins do everything except those two. Members can read, diff, map dependencies, run health checks and run What-If simulations, but cannot sync, connect an instance, apply changes or invite anyone. Roles are enforced on the server, not by hiding buttons. Invited members inherit the workspace's plan. See Configly workspaces: members and roles.
Member management -- invitations, role changes, removals and ownership transfer all live under Settings, then Members. Invitations expire after seven days and can be revoked before they are accepted.
Unlimited members on every plan -- there is no seat limit and no per-seat charge, including on the free plan.
Free plan -- one connected Zendesk instance, on-demand syncs and snapshots, visual diff, dependency mapping, What-If simulation, one health check per calendar month, and Public API access. Applying changes to Zendesk, AI verification of a What-If change, and GitHub Sync need a paid plan. See The Configly free plan.
Trial ends on the free plan -- a trial that reaches day 14 without payment moves to the free plan rather than going read-only, and the snapshot history from the trial is preserved. See What happens when your trial expires.
Account dormancy -- free and trial accounts that nobody signs in to become read-only at six months and are deleted at twelve, measured from the last human sign-in. Paid plans are exempt. See Account dormancy and inactive accounts.
Who did what -- snapshots, applies, GitHub Sync runs and health checks now record the person who ran them.
GitHub commit attribution -- commits made by GitHub Sync now carry the acting Configly user as the commit author, with Configly as the committer, so git blame points at a person rather than a shared account.
Instance assignment -- a connection can carry one assigned workspace member. It is a label for who looks after what, not a permission; any Owner or Admin can still act on any instance.

Improved:

GitHub Sync no longer times out automation platforms -- the Public API sync endpoint now returns immediately with a job identifier and a status endpoint to poll, so Zapier, n8n and Make can trigger a sync without hitting their action timeouts.
Snapshot retention by plan -- the free plan keeps the ten most recent snapshot versions per connection visible and hides older ones rather than deleting them, so they return if you upgrade. Paid plans are unchanged.

Fixed:

Connections stuck exporting -- a connection left in an exporting state by an interrupted export is now reset to a state you can retry from, and its abandoned sync jobs are marked failed.
Duplicate GitHub exports -- starting a second GitHub export while one is already running is now refused by the backend rather than relying on the interface to prevent it.

Multi-workspace membership and a workspace switcher are not in this release. An account belongs to one workspace, and an email address that already has a Configly account cannot accept an invitation to another.