Configly Support

Overview A health check analyses a connection's synced configuration snapshot, runs a suite of checks against it, and produces a scored report with individual findings. Each finding is categorised...

v0.13.1 -- Password Management (14 March 2026) Change and reset passwords, with full support for OAuth users. Change password -- update your password from the Settings page. A new Security card sh...

Overview Download a formatted PDF version of a health check report. The PDF provides a printable summary suitable for sharing with stakeholders or archiving outside Configly. Request curl "https...

v0.12.0 -- Apply Changes (11 March 2026) Push your What-If simulation changes directly to Zendesk. Apply to Zendesk -- push tested changes from What-If mode to your live Zendesk instance Change re...

Overview Virtual changes are a staging area for proposed configuration modifications. You can create, update, and delete virtual changes through the API before pushing them to your Zendesk instanc...

v0.11.0 — Expanded Configuration Types Released: 2026-03-10 This release adds five new Zendesk configuration types — Custom Objects, Routing Rules, Dynamic Content, Webhooks, and Targets — bringing...

Overview Impact analysis evaluates proposed configuration changes against a snapshot to identify affected objects, broken references, and potential risks. The analysis is deterministic and depende...

v0.10.0 — Billing & Subscriptions Released: March 2026 This release introduces the full Configly billing system: subscription plans, a 14-day free trial, Stripe-powered checkout, feature gating, pa...

Overview The AI analysis endpoints provide Claude-powered change impact analysis. When you have virtual changes staged against a connection, the AI engine analyses them against the full configurat...

v0.9.0 -- Type Registry Released: March 2026 This release introduces a declarative type registry that replaces per-type boilerplate code, adds instance-level type selection, real-time sync progress...