Configly Support

v1.4.1 -- Multi-Instance health check fixes Accounts on the Multi-Instance plan were being read as Solo Admin by the health check service. This release corrects that. If you are on Multi-Instance,...

v1.4.2 -- Trials carry the Multi-Instance feature set A trial now runs on the full Multi-Instance feature set across two connected Zendesk instances. What happens at the end of the trial has not c...

v1.4.0 -- Workspaces and free tier v1.4.0 makes Configly multi-user. Your account is now a workspace with Owner, Admin and Member roles, email invites, and no cap on how many people you add, on an...

Configly retires accounts that nobody signs in to. The clock starts at the last human sign-in and runs in three stages: a note at three months, dormancy at six, deletion at twelve. Note This ...

Configly has a free plan that does not expire and does not need a card. The line it draws is simple: reading and analysing your Zendesk configuration is free, and writing back to Zendesk is paid. ...

Your Configly account is a workspace, and everyone you invite works inside it. The workspace holds your Zendesk connections, snapshots, health checks and billing, so someone you invite sees the sam...

v1.3.0 -- Zapier integration and reliability improvements This release introduces the Configly integration for Zapier (Public Beta), so you can connect Configly to thousands of other apps without ...

Overview The Configly integration for Zapier lets you connect Configly to thousands of other apps without writing any code. Use it to wire your health checks, syncs, and configuration changes into...

v1.2.2 -- Zendesk Read-Only Mode This release introduces Zendesk Read-Only Mode, so you can install Configly without granting write access to your Zendesk instance. It also ships a batch of securi...

Zendesk Read-Only Mode Zendesk Read-Only Mode is a connection setting that restricts Configly to read-only access to your Zendesk instance. Configly can still analyse your configuration, diff snap...