Features & How-To

Dashboard & Navigation

• Multi-client dashboard
• AI Usage Dashboard
• Configuring instance settings
• Using global search
• Dashboard overview

Comparing Changes

• Cross-instance comparison
• Comparing snapshots with the diff engine

Dependencies & Health

• White-label report setup
• Health check PDF reports
• Health check engine
• Broken reference detection
• Dependency mapping

What-If Simulation

• AI Analysis and Impact Analysis
• What-If Mode: simulating changes

Apply Changes

• Configuration templates
• Applying changes to Zendesk

Syncing & Snapshots

• Exporting configuration data
• Understanding sync progress
• How configuration sync works

GitHub Sync

• Version-controlling config with GitHub Sync