Contacting Configly support

How to reach us

Email us at help@configly.app for any questions, issues, or feedback.

What to include in your request

To help us resolve your issue quickly, please include:

• Your account email address
• What you were trying to do — the feature or action you were using
• What happened — the error message, unexpected behaviour, or result
• Steps to reproduce — what you did before the issue occurred
• Screenshots — if applicable, include screenshots of the error or unexpected behaviour

Response times

We aim to respond to all support requests within one business day. Paid plans include priority support.

Self-service resources

• Troubleshooting & FAQ — solutions to common issues
• Help centre — full documentation