Changing your password
To change your current password:
- Sign in to Configly at go.configly.app
- Go to Settings → Security
- Under Change Password, enter your current password and your new password
- Click Update Password
Password changes are limited to 5 attempts per minute.
Resetting a forgotten password
If you have forgotten your password:
- Go to the sign-in page
- Click Forgot your password?
- Enter your email address and click Send reset link
- Check your inbox for an email from
help@configly.app - Click the link to set a new password
Reset links expire after 1 hour and can only be used once. Reset requests are limited to 3 per hour.
Setting a password for social login accounts
If you signed up with Google or Microsoft and want to also sign in with email and password:
- Go to Settings → Security
- Under Set Password, enter a new password (no current password required)
- Click Set Password
You can then sign in with either your social login or your email and password.
Not receiving the reset email?
- Check your spam or junk folder
- Ensure
help@configly.appis not blocked by your email provider - Wait a few minutes — emails may be delayed
- Try again if the link has expired
- Contact help@configly.app if the problem persists
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