What are configuration templates?
Configuration templates will let you save a set of Zendesk configuration objects as a reusable blueprint and apply that blueprint to other Zendesk instances, creating consistent setups across environments.
Available on:
Agency
Coming soon
Configuration templates are a planned feature for Agency plan users. This article will be updated when templates become available.
Planned capabilities
- Save configuration objects from an existing connection as a reusable template
- Apply templates to other Zendesk instances for consistent setup
- Review changes before applying with a diff preview
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