Technical FAQ

Technical

What browsers are supported?

Configly works best on:

• Chrome (latest)
• Firefox (latest)
• Safari (latest)
• Edge (latest)

Is there a mobile app?

Not currently. Configly is web-based and works on mobile browsers, but the experience is optimised for desktop.

Does Configly work with Zendesk API tokens?

Yes, but OAuth is recommended. API tokens are supported for legacy integrations but are less secure.

What happens if Zendesk is down?

Syncs will fail, but your existing snapshots remain accessible. You can still browse, compare, and search historical data while Zendesk recovers.

What's the app URL?

Configly is at go.configly.app.